Wednesday, October 19, 2011

Wireless limit alerts will prevent surprising charges on your future bills (Yahoo! News)

FCC agreement ensures consumers won't be surprised by extra monthly charges

With much of smartphone advertising focusing on absurdly fast mobile data speeds, the fact that nearly all the major wireless carriers have some sort of monthly bandwidth limit can sometimes be accidentally overlooked. And if you happen to pass the data, voice, or text cap of whatever plan you've signed up for, you can expect overage charges to be tacked on to your normal monthly rate. A new FCC agreement hopes to prevent these charges from surprising consumers by alerting them of impending limits before they are reached.

For the past year and a half, the FCC has been keeping a close eye on carrier bandwidth limitations, and the sometimes surprising charges that go along with breaking them. The wireless carriers ? who make additional revenue off of users who often unwittingly pass their plan's arbitrary limits ? have been hesitant to pen a deal ensuring that all customers know when a cap is about to be broken.

Under the new plan, providers will be required to alert consumers when their monthly data, text, or voice limit is approaching, and then notify them again when they have broken each. Some wireless providers ? including Verizon ? already provide this convenience for many of their customers, but the new mandate ensures that all mobile users will benefit from the same built-in warning system. The FCC stated that the new notification system will be in place on all major carriers within one year.

(Source)

This article originally appeared on Tecca

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Source: http://us.rd.yahoo.com/dailynews/rss/techblog/*http%3A//news.yahoo.com/s/yblog_technews/20111017/tc_yblog_technews/wireless-limit-alerts-will-prevent-surprising-charges-on-your-future-bills

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